Every event poses individual challenges – which is why ADITUS develops its products to fit the specific needs of its customers. Our modular system architecture enables us to adapt our products at affordable cost and customize it, if required, to the point of making them unmistakably unique.
Improve customer service and simultaneously optimize cost efficiency with ADITUS self-service
It’s a win-win for both operators and visitors: ADITUS internet services include ticket sales via home ticketing or Print@Home, online ticket registration (e-tickets) and exhibitor vouchers (e-vouchers), plus various self-service applications for exhibitors as well as press accreditation.
Online services are a benefit to everyone: Visitors to an event can easily and quickly buy or register their ticket – any time, any place. Event operators fulfil their customers’ service wishes at the same time as they optimise processes and save costs.
All ADITUS internet services work hand in hand with our on-site and back office solutions.
Online Ticketshop
No queues guaranteed: the ADITUS online ticket shop
The ADITUS online ticket shop can either be integrated into a website as a modular component or as a hosted service. It offers your customers ticket purchase and ticket registration, around the clock. Payment can be made by direct debit, credit card, Klarna, PayPal or Apple Pay.
Organizers benefit from the shift of ticket sales to the Internet in multiple ways: Online ticket purchases mean a reduced need for expensive advance booking offices. They also relieve the POS desks at the event location and save on hardware and personnel. Since visitors print out their admission tickets at home or download them onto their smartphones, this noticeably reduces the amount of ticket material required.
ADITUS gives organizers the choice between simple webshops with payment functionality and complex online visitor registration with user accounts. We can develop tailor-made solutions for you to offer not only tickets but downloadable files as well.
Organizer advantages at a glance:
- direct admission of print@home and mobile tickets
- perfect integration into the visitor registration system, easy connection to ADITUS self-service terminals
- online shop with versatile configuration options and customer-oriented layout
- individualized ticket layouts
- secure data transfer over SSL-encrypted connection
- cash-free payment with EC and credit cards via online payment
Visitor advantages at a glance:
- convenient ticket purchases from home, at any time
- no queues at the POS desks on site
- no additional on site registration required
- cashless payment with giro card, credit card, Klarna, PayPal or Apple Pay
- secure payments via SSL-encrypted connection
- direct ticket printout on home printer or as a mobile ticket on visitor’s smartphone
- correct, manage, delete personal data
- self-service: request re-sending of tickets, print your own tickets
Print@home
saves time and money – for both organizers and visitors
Traditional tickets from an advance booking office or box office are increasingly being replaced by contemporary print@home tickets. Visitors simply book and pay for their tickets online. Once booking is complete, they print out their PDF ticket on their home printer. This is far more convenient than standing in queues.
For organizers, print@home ticketing has even greater advantages: Since visitors print out their tickets themselves, this considerably reduces the material costs for tickets at advance booking offices and box offices. Consquently less personnel and hardware are required on-site for registration. Event visitors can use their print@home ticket to directly pass through admission controls without having to register on site, thus ensuring speedy admission and avoiding long queues.
Mobile tickets
Friendly to the environment and the customer: next-generation ticketing
The increasing performance and display size of modern smartphones enables a new ticket generation. The mobile ticket (m-ticket) is customer-friendly as well as environmentally friendly. After ordering through the ticket shop, visitors receives their digital ticket on their smartphones.
Upon entering the event, the barcode is directly scanned by ADITUS mobile or stationary systems from the visitor’s smartphone display. Mobile tickets also reduce the risk of visitors forgetting their ticket at home, at work or at the hotel. Who would leave home without their smartphone …
e-tickets, e-vouchers, electronic coupons
Efficient customer invitations by exhibitors
ADITUS e-tickets and their associated administration tools enable exhibitors to invite their customers by e-mail or traditional mail and provide digital coupons for the event. Registration codes simultaneously serve as direct links to online visitor registration for the event.
Upon registration, customers receive their ticket either by e-mail as a PDF attachment (print@home ticket) or as a 2D barcode for their smartphone (mobile ticket). Registration data from invited customers is automatically forwarded to the exhibitor.
Online registration
Maxmimum customer service at minimal effort
Traditional ticket registration at the entrance of an event can be tedious: Visitors want to enter the event – and not stand in a queue to submit their private data.
Organizers face a large financial and organizational effort at the entrance in order to make the registration process as smooth possible. ADITUS’ internet registration achieves excellent customer care with minimum effort – for both visitors and operators.
Modular and technically sophisticated internet applications enable organizers to achieve registration of a very high data quality and effective customer relationship management (CRM). Our online registration system can be linked to many other modules, including the online ticket shop, e-ticketing, and on-site visitor registration.
